We have made three improvements to the service Barge Planning to better serve you:
Status overview now more accurate than ever
Naast In addition to the familiar green tick – status OK – and red “X” – status not OK – you can now also encounter a question mark in your status overview. Such a question mark means that we have not yet received the details for that particular status from the terminal. Previously, the status would automatically be given a green tick in such a situation. That has now been changed.
Once again: the question mark merely indicates that the terminal has not provided any details for this particular status. A question mark therefore does not necessarily mean there is a problem.
Cancelling and re-submitting a pre-notification
From now on, it is possible at a number of terminals to cancel pre-notified containers, and then re-submit the pre-notification with the same container or booking number for the same call. Should you wish to do so, this will not present any problems. An error message will no longer be issued.
This method primarily applies to the new container terminals at Maasvlakte 2. At all other terminals that use the service Barge Planning, it is necessary to first contact the terminal by phone when making a cancellation. The terminal can then manually delete the appropriate cargo information from its system. It will then be possible for you to delete the cargo in the service Barge Planning and, if desired, re-submit the pre-notification with the same container and booking number for the same call.
Changing a vessel name is easy
This option has been available for a while, although it is not well known: after registering a voyage via the service Barge Planning, it is easy to change the name of the vessel (if necessary). To do so, follow these steps:
- In the screen ‘Register voyage’, enter (for the previously registered voyage) the new vessel name;
- Then re-register the voyage. In the space provided for comments, please note ‘Name of barge has been changed’;
- After saving the change, click the button ‘Finally reported’. The terminal will now receive the new vessel name.
