From now on, shippers like yourself can easily see who submitted the Notification Export Documentation (MED) on your behalf (in the event you don’t handle your own MED). This helps keep delays in the logistical process to a minimum.
In practice, third parties often take care of the Notification Export Documentation for shippers. When a change to the MED is needed, it must be made by the same party who submitted the MED in the first place.
Until now, the identity of the notifying party was not always immediately clear to the shipper. In close consultation with terminals and the branch organisation FENEX, we are solving this problem for you: from now on, we will display the name of the notifying company on the web screens of the service Track & Trace Export. This will allow you to quickly contact them to make the necessary changes. Alternately, you can find the company name by entering the document number or the combination of container number and booking number in Track & Trace Export.
More information
If you have any questions about this change to the service Notification Export Documentation, our Service Desk will be happy to assist you. You can reach them on
+31 (0)88 625 2525 and at servicedesk@portbase.com.
Yours sincerely,
Service Desk Portbase
