Secure Chain
A more secure and reliable collection of import containers.
The Secure Chain is a joint initiative of the authorities and the business community for digitally boosting the resilience of the port logistics chains.
Step into the Secure Chain via Portbase
Portbase was asked by the Secure Chain to make the process of releasing and collecting import containers in the Port of Rotterdam more secure and reliable. PIN codes are disappearing. An additional authorisation layer is being added to several services. The various parties in the logistics chain pass on the right to pick up a container to each other digitally via this authorisation layer. This creates a closed chain comprising only authorised parties.
Secure chain
What is changing?
There will no longer be a PIN in your release note. Instead, you will receive a notification via Portbase. The right to collect a container is transmitted digitally from shipping line to shipper, forwarder(s), and ultimately the relevant truck, rail or barge operator. Only an authorised inland operator can pre-notify at the terminal and collect the container there. This means your cargo is handled more securely.
To participate in the Secure Chain, we ask existing customers to implement various actions in the services below:
For shippers and forwarders
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Cargo Release Manager
A service to move import containers within the Secure Chain. -
Cargo Controller
Full visibility when tracking your cargo.
For inland operators
If you are involved in the release and collection process for import containers and you are not yet a Portbase customer, we ask that you join the Secure Chain as soon as possible by signing up for the appropriate Portbase service. Together we’ll make the port of Rotterdam safer!
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Hinterland Container Notification Rail
Prenotify train visits and containers to terminals and depots. -
Hinterland Container Notification Road
Prenotify visits and containers to terminals and depots. -
Hinterland Container Notification Barge
Prenotify barge visits and containers to terminals and depots.
What action should I take?
By answering the questions below, you’ll find out what changes you can expect and any additional steps you need to take to join the Secure Chain.
The Secure Chain: what exactly is it?
The Secure Chain is a joint initiative by government and industry for the physically and digitally secure collection of containers in the Port of Rotterdam. PIN codes are disappearing; instead, there will be a closed release and collection process involving only authorised shipping lines, agents, shippers, forwarders and inland operators.
That means more security around the handling of your cargo. In this way, data is shared securely within a trusted chain.
Answers to
FAQs
Is your question not listed here? Chances are it is on the Secure Chain support page.
This depends on your role in the chain. Go through the steps in the decision tree to find out which steps you need to take to remain active in the import container release process.
View the table below for an overview of the differences:
For a more detailed overview of the differences, click here
Unfortunately it is not possible to get priority.
Are you already a Portbase customer? Then you can log in with your IAMconnected details and immediately request a service. You can read more information about requesting a service here. Are you not yet a customer? Then you first go through the registration process. Click here for more information about this process.
After you request a service, you will receive a confirmation email. If you have not received this, please check your spam folder. Didn’t you receive an email here either? Then you can contact us at service.request@portbase.com. As soon as your service request has been approved by your authorized signatory and Portbase, it will automatically appear under ‘your current services’ in the IAMconnected home screen.
